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Your shop with the Trusted Shops trustmark

The well-known Internet trustmark for online shops, the money-back guarantee and Trusted Shops customer ratings generate more trust in e-commerce. The Trustbadge® forms the trust anchor for visitors to your websites. With it, visitors are shown all the elements at a glance – and offered all the services.

Get yourself certified!

As part of the certification procedure, your shop will first undergo a comprehensive audit. This is based on the requirements of consumer protection groups and national and European law. In the course of the audit, you will be given clear specifications as to how you can make your shop legally compliant. Following the successful completion of this expert audit, you will receive the trustmark as well as approval for the Trusted Shops Guarantee.

Already ideally integrated

Since working together with Trusted Shops to develop this shop software, a major part of the certification requirements has already been fulfilled. The benefit for you: You can be certified with very little effort and at discounted rates, and thus make the most of all the benefits!

The Trusted Shops effect trustmark + money-back guarantee + customer ratings = trust = increased sales

A large number of successful online retailers already rely on Trusted Shops and offer secure shopping on the Internet. You, too, can benefit from the trust effect of the No. 1 Internet trustmark with the money-back guarantee for your website!

What services does Trusted Shops offer you?

  • Certification of an online shop with an individual audit report
  • Money-back guarantee for your customers
  • High-performance customer rating tool
  • Updates with legal developments and relevant legal judgements
  • Multilingual service centre for your customers
  • Professional mediation in the event of problems
  • Exclusive partner offers (payment, hosting, marketing, etc.)
  • Shop profile and rating profile with logo and link (optimised for search engines)
  • Personal contact for all enquiries

Your benefits with Trusted Shops:

  • More customers – through customer ratings and integrated marketing
  • Increased sales and advance payment – through greater consumer confidence
  • More advertising – through the portal and newsletter
  • More offers – through partners and service providers
  • Greater customer loyalty – through expanded customer service
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